When I plug the RCA plugs to mic jack adapter into my WIN 7 machine, I get a message on my desktop telling me there is a new connection installed. I would appreciate any help any one can give me. In a list of about 55 comments, nearly every one of them reported no success with the response from Realtek Customer Service. I remember reading a list of comment from other customers. I read the comments from some other customers and found the usual response from the “Technical Experts?” was to ensure the latest copy the Realtek software was installed. So I know the needle, cartridge, etc on the turntable are good. I played the same records though my stereo amplifier to the loudspeakers. I tried to record the contents of the same record and another record. I downloaded Realtek High Defination HIgh Audio on to another compaq desktop using WIN 7. Over two-thirds of their reviews are either four. Nothing on the record amplitude meter, nothing on the headset output jack. On the website that you can access to download, it seems like most users were satisfied with this software. I tried to record the contents of my records to that machine through the mic jack input. ![]() I downloaded Realtek AC 97 on to my compaq desktop using Win XP. I was able to do this successfully several years ago with older Windows computers. I am trying to copy a 33 rpm record to two computers using Realtek software. ![]() I get the impression that customer service from Realtek is not very good.
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